Privacy Policy

Zum Special Health Tourism Oral and Dental Health Industry and Trade Limited Company (“DentVita” or “we”) as the data controller, is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and dental services. We adhere to the Turkish Personal Data Protection Law No. 6698, the EU General Data Protection Regulation (GDPR), and the UK GDPR where applicable.

1. How We Collect Your Data

We collect your personal data through various means, including:

  • Direct Interactions: When you visit our website, contact us via email, phone, or in-person.
  • Cookies and Tracking Technologies: Our website uses cookies to enhance your experience and collect information about how you use our services.
  • Forms and Applications: Information you provide when booking appointments, requesting information, or completing surveys.

2. What Data We Collect

We may process the following types of personal data:

  • Identity Information: Name, surname, identification number, and date of birth.
  • Contact Information: Phone number, email address, and home address.
  • Health Information: Dental history, treatment plans, and any relevant medical data.
  • Appointment Information: Dates and details related to your dental appointments.
  • Website Usage Data: IP address, browser type, pages visited, time spent on site.

We process your personal data based on:

  • Explicit Consent: When you provide your permission for us to process your data.
  • Contractual Necessity: To fulfill agreements and provide our services.
  • Legal Obligations: To comply with applicable laws and regulations.
  • Legitimate Interests: For operational purposes that do not override your rights.

4. How We Use Your Data

Your personal data may be used for:

  • Providing dental services and managing your care.
  • Communicating with you regarding appointments and treatment updates.
  • Processing payments and handling billing inquiries.
  • Improving our website and services through data analysis.
  • Complying with legal and regulatory requirements.
  • Marketing our services (with your consent).

5. Data Sharing and Transfers

We may share your personal data with:

  • Healthcare Professionals: Dentists and specialists involved in your care.
  • Insurance Providers: For claims and pre-authorizations.
  • Vendors and Service Providers: Third parties that assist us in providing services.
  • Regulatory Authorities: To comply with legal obligations.

Any international data transfers will be conducted in compliance with KVKK, GDPR, and relevant data protection regulations.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse, including:

  • Secure Data Storage: Using encrypted and secured servers.
  • Access Controls: Limiting access to authorized personnel only.

7. Your Rights

You have rights regarding your personal data, including:

  • The right to access your personal data.
  • The right to rectify inaccurate or incomplete data.
  • The right to request the erasure of your data.
  • The right to restrict processing of your data.
  • The right to data portability.
  • The right to object to the processing of your personal data.

To exercise these rights, please contact us using the information provided in Section 10. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more information, refer to our Cookie Policy.

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via email or through notifications on our website.

This policy was last updated on 11 October 2024.

11. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us at:

DentVita Dental Clinic
Address: Güzeloba Mah. Barınaklar Bul. No:176/2 Muratpaşa Antalya Turkey
Phone: +90532 4499277
Email: zumozelsaglik@hs01.kep.tr

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